One key feature in the success of PRIMIS+ has been the support and advice that facilitators give to each other through various communication media such as the PRIMIS+ Discussion Board.

Examples of the hints and tips provided for new facilitators include: getting the direct dial number for the practice, taking screen shots of problems as an aide memoire back at the office, and making sure not to extract data unless the practice has had a successful backup.

Other information includes guidance on finding Read codes with no searchable 'term key' and guidelines for practice desktop Read code formularies. Two case studies to prove that PRIMIS+ Data Quality Queries 'really do work' are also included.